Vincenzo J. Turcotte

About Shop Tech Support

Built from a passion for computers into a professional service, backed by real certifications, real projects, and a relentless drive to keep learning.

Founder

Vincenzo J. Turcotte

Founder & Lead Technician

Hey, I'm the tech behind the ticket.

I'm a certified technician with a genuine love for computers, from the raw hardware inside a custom build to the code that makes software tick. Shop Tech Support started as a way to help people around me who were frustrated with tech problems and couldn't afford big repair shop prices.

Since then, it has grown into a real service with a support ticketing system, professional tooling, and verified certifications from Harvard and Florida Atlantic University. I'm currently studying for the CompTIA A+ exams, with Network+ and Security+ planned next.

Every ticket that comes through this site gets personal attention. No scripts. No runaround. Just real help.

PC Building Hardware Repair Machine Learning Game Development Web Development Python PHP / SQL TouchDesigner

Earned Certifications

Verified credentials from accredited institutions.

Harvard University · edX

CS50x: Introduction to Computer Science

Covers C, Python, SQL, algorithms, data structures, and web development. One of the most rigorous introductory CS courses in the world.

Issued · 2024

Florida Atlantic University

Machine Learning

Supervised and unsupervised learning, model training, evaluation, and applied data science projects.

Issued · 2024

Florida Atlantic University

Game Development

Game loops, physics, asset pipelines, and building playable projects from concept to completion using Processing and Java.

Issued · 2024

Cisco Networking Academy

Introduction to Networks

Networking fundamentals from the dual-credit CNT-101 college course: how networks work, IP addressing, routing, switching, and basic network security.

Issued · 2026

Creative Work

Beyond hardware and support, I use TouchDesigner to create real-time generative visuals, procedural systems that respond to data, math, and motion.

Enzo Jaxon

Visuals

Particle Effects

Pizza Invasion

Built for the FAU Game Development course in Processing (Java), ported here to run live in your browser. Click or tap to jump. Survive as long as you can.

Click or Tap to jump  •  Speed increases over time  •  Click after Game Over to restart

Ready to Work Together?

Submit a support ticket and get a response from someone who actually knows what they're doing.

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